Accelerate Growth with Guaranteed Quality.
Connecta delivers outsourced B2B sales pipeline fill and customer service excellence. We ensure every interaction is managed by expertly trained and continuously coached professionals.
Comprehensive Outsourced Solutions
Our Dual Pillars of Business Value
B2B Sales Appointment Setting
Stop chasing cold leads. We specialize in targeted outreach to decision-makers, securing qualified meetings that directly convert to revenue for B2B tech and service industries.
- Intent-Driven Prospecting & Validation.
- Guaranteed Pre-Qualified Appointments (BANT).
- Transparent Real-Time Reporting & Lead Hand-off.
Guaranteed Quality Customer Service
Your brand's reputation is protected. We provide empathetic, knowledgeable support across all channels, driving high retention and customer satisfaction (CSAT) scores.
- Professionally Trained and Dedicated Teams.
- Omni-Channel Coverage (Phone, Live Chat, Email).
- Rigorous Quality Assurance and FCR Focus.
Our focus on Sales: Targeted Results, Not Just Activity
Our sales philosophy centers on maximizing your team's valuable time. We manage the entire top-of-funnel process, ensuring every lead we pass meets strict,mutually defined qualification criteria, leading to higher conversion rates and a predictable revenue pipeline.
Precision Targeting
Leveraging data-driven intent signals for highly accurate account selection.
Multi-Channel Cadences
Integrated approach (email, call, social) to maximize penetration and engagement.
Pipeline Visibility
Seamless integration with your CRM for real-time tracking of lead progress.
Trusted Partnerships
What Our Partners Say
"Connecta secured more qualified appointments in 30 days than our internal team did all quarter. Their professionalism and pipeline clarity are unmatched."
Sarah J.
VP of Sales, Tech Solutions Co.
"The quality of their customer service team exceeded our expectations. Our CSAT score jumped 15 points within the first two months of partnership."
Michael T.
Director of Operations, E-Commerce Platform
"The continuous coaching is evident. Connecta's agents sound like they work directly for us—knowledgeable, consistent, and highly professional."
Elena V.
COO, Financial Services Firm
Setting the Benchmark
The Connecta Performance Commitment
Continuous Professional Development
Our staff are not just hired; they are expertly coached on your domain, brand voice, and soft skills weekly.
Quality Assurance Reviews
Strict monitoring of all interactions ensures absolute compliance and perfect pitch, 7 days a week.
Performance Pricing Model
We take on the risk. Our compensation is directly tied to the achievement of your specific, qualified outcomes.
Core Differentiators
The Connecta Advantage
We bridge the gap between outsourcing cost efficiency and in-house quality control through unique operational standards.
Brand Persona Consistency
Our training models ensure agents adopt your specific brand voice, solving the common 'outsourced feel' problem. We act as a seamless extension of your team.
Full Data Transparency
Gain real-time access to all call data, recordings, and performance dashboards. You see what we see, enabling collaborative optimization.
Compliance First Methodology
Proactive measures and continuous training keep us ahead of global compliance standards, mitigating risk for your organization.
Work with Connecta
Build Your Career in Excellence
Join a team that values continuous coaching, professional growth, and high-performance standards.
Appointment Setter
Call Center Agent • Full-Time
Key Responsibilities
- Outbound lead generation & qualifying.
- Scheduling qualified meetings for our rep's.
- Maintaining high-accuracy CRM data entry.
- Participating in weekly coaching sessions.
Requirements
- Exceptional English communication skills.
- Previous call center experience.
- Resilient, target-driven mindset.
- High level of professional discipline.
Ready for a Strategic Partnership?
Book your complimentary strategy session to define your custom growth plan.